Privacy Policy

Who we are

High-Tech Solutions Ltd. provides security camera installation, security systems, access control, automation and related services in Surrey and the Lower Mainland, British Columbia. Our website is https://hightechsolution.ca/.

For privacy questions or requests, contact us at info@hightechsolution.ca.

Information we collect

When you request a quote, contact us, or ask about our services, we collect the information you choose to provide. This may include your name, telephone number, email address, property or project details, and correspondence with our team.

Our website and service providers may also process technical information such as your IP address, browser and device information, pages visited, referring pages, and interaction data through website logs, cookies, or similar technologies.

How we use information

We use personal information to respond to inquiries, provide estimates and services, communicate about requested work, maintain website security, understand website usage, and measure the effectiveness of our advertising. We may also use information for recordkeeping and to meet applicable legal obligations.

We contact people about a quote request using the contact information they submit. Separate promotional messages, where applicable, are subject to required consent and unsubscribe rules.

Contact and quote request forms

Our website uses WordPress contact form tools to process submissions. Information entered into these forms may be sent to authorized High-Tech Solutions personnel by email and handled by the website’s hosting and email delivery providers. We may use Google Workspace for business email and form notifications. You do not need to sign in to a Google account to submit a website inquiry.

Please do not include passwords, payment card details, or other sensitive information in an ordinary quote request.

Cookies, analytics and advertising

The website may use cookies and similar technologies necessary for site functionality, security, and performance. We also use Google Analytics and Google Ads technologies to understand visits and measure advertising results. Depending on your browser settings and the technologies in use, these services may receive technical and usage information and process it under their own privacy policies.

You can manage cookies through your browser settings and Google’s advertising controls. Some site functions may be affected if certain cookies are blocked.

When information is shared

We may share information with service providers that help operate the website, host data, deliver business email, process contact requests, and provide analytics or advertising measurement. We may also disclose information when required by law or to protect rights, security, or property.

Some providers may process or store information outside British Columbia or Canada, where different privacy laws may apply.

How long we keep information

We retain inquiries and related records only for as long as reasonably needed for customer service, project administration, business records, dispute resolution, or legal obligations. Retention periods may vary depending on the information and the reason it was collected.

Security

We take reasonable administrative and technical steps to protect personal information. No website or electronic communication method is completely secure, so we cannot guarantee absolute security.

Your privacy choices and rights

Subject to applicable law, you may request access to or correction of personal information we hold about you, ask questions about its use, or withdraw consent where consent is the basis for processing. Contact info@hightechsolution.ca to make a request. We may need to verify your identity before responding.

Other websites and services

Our website may link to websites or services operated by other organizations. Their privacy practices are governed by their own policies.

Updates to this policy

We may update this Privacy Policy as our website, services, or legal obligations change. We will post the current version on this page.

Last updated: October 11, 2026.